Delivery Issue US - AT&T / T-Mobile / Verizon

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Jul 23, 2023 - 20:43 UTC

Update

This incident has been resolved.

Incident Start Time: 2023-07-23 05:32 UTC
Incident End Time: 2023-07-23 19:48 UTC

Posted Jul 23, 2023 - 20:30 UTC

Update

We are continuing to investigate this issue.

Posted Jul 23, 2023 - 19:13 UTC

Update

We are continuing to investigate this issue.

Posted Jul 23, 2023 - 11:09 UTC

Update

We are continuing to investigate this issue.

Posted Jul 23, 2023 - 08:21 UTC

Investigating

We are currently observing delivery issues towards AT&T / T-Mobile / Verizon US.

Incident Start Time: 2023-07-23 05:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 23, 2023 - 06:37 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC).