We are writing to inform you that we are continuing to see stability and the expected performance for the traffic towards Vodafone Egypt. This incident is now resolved.
Incident Start Time: 2021-05-02 10:30 UTC Incident End Time: 2021-05-02 18:00 UTC
We appreciate your patience while we worked with the operator to resolve this issue. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted May 02, 2021 - 19:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 02, 2021 - 19:26 UTC
Investigating
We are writing to inform you that we are currently observing delivery issues towards Vodafone Egypt. We are working with our provider to investigate the issue.
Incident Start Time: 2021-05-02 10:30 UTC
Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt.
We appreciate your patience while this is being worked on. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 02, 2021 - 11:24 UTC
This incident affected: Connectivity by region (SMS - EMEA).