Delivery Issue Pakistan - Jazz

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-02-08 02:58 UTC

Incident End Time: 2024-02-10 02:46 UTC

Posted Feb 10, 2024 - 03:39 UTC

Update

We are continuing to monitor this issue.

Posted Feb 09, 2024 - 01:15 UTC

Update

We are continuing to monitor this issue.

Posted Feb 08, 2024 - 16:07 UTC

Identified

Due to the ongoing election, message delivery towards Pakistan has been limited.
As such clients may experience delayed or failed MT/MO delivery.

Impact: clients may experience MT/MO delivery failure

Posted Feb 08, 2024 - 11:25 UTC

Update

We are continuing to investigate this issue.

Posted Feb 08, 2024 - 05:06 UTC

Investigating

We are currently observing delivery issues towards Pakistan - Jazz

Incident Start Time: 2024-02-08 02:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 08, 2024 - 03:14 UTC

This incident affected: External Connectivity (SMS - APAC).