Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This Incident has been resolved.

Incident Start Time: 2026-02-29 06:15 UTC
Incident Restored Time: 2026-02-19 07:20 UTC
Incident Resolved Time: 2026-02-19 07:20 UTC

Posted Feb 19, 2026 - 12:03 UTC

Monitoring

We can observe that delivery has returned to within expected parameters.

Incident Restored Time: 2026-02-19 07:20 UTC

We will continue to monitor for any further degradation.

Posted Feb 19, 2026 - 08:21 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T.

Incident Start Time: 2026-02-29 06:15 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 19, 2026 - 07:15 UTC

This incident affected: External Connectivity (SMS - LATAM).