Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-06 20:59 UTC
Incident End Time: 2025-02-08 15:07 UTC
Posted Feb 08, 2025 - 18:02 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2025 - 17:01 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2025 - 07:07 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2025 - 02:04 UTC

Update

We are continuing to investigate this issue.
Posted Feb 06, 2025 - 23:04 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2025-02-06 20:59 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 06, 2025 - 21:50 UTC
This incident affected: External Connectivity (SMS - LATAM).