Sinch Credit limit issue

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Sep 22, 2020 - 11:57 UTC

Monitoring

Dear Customer,

We are writing to inform you that this incident has been resolved. We are monitoring the results of the fix.

Incident Start Time: 2020-09-22 05:30 UTC
Incident End Time: 2020-09-22 07:17 UTC

If you have any questions, please contact support@sinch.com.

Posted Sep 22, 2020 - 09:33 UTC

Investigating

Dear Customer,

We are writing to inform you that some clients may experience issues with credit limit on their account.
Our engineers are working to solve the issue as quickly as possible.

Please contact support@sinch.com should you require further information or assistance.

Posted Sep 22, 2020 - 07:06 UTC

This incident affected: Customer Portal (Payment).