MMS DLR/MO delay from T-Mobile US

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform you that this incident has been resolved.

Start time: 2020-05-27 09:09:47 UTC
End time: 2020-05-28 18:41:01 UTC

Impact MMS: You may have observed DLR/MO delay from the T-Mobile US network

We apologize for any inconvenience experienced while this has been worked on. Please contact support@sinch.com should you require further information or assistance.
Posted May 28, 2020 - 19:22 UTC

Investigating

Dear Client,

We are writing to inform you that we observe performance degradation for MMS DLR/MO from T-Mobile US.
Start Time: 2020-05-27 09:09:47 UTC

Impact MMS: You may observe DLR/MO delay from the T-Mobile US network

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on. Please contact support@sinch.com should you require further information or assistance.
Posted May 28, 2020 - 18:40 UTC
This incident affected: Messaging APIs (MMS - US).