The incident has been resolved and traffic is resumed back to normal. we will monitor further.
Posted Oct 20, 2021 - 00:09 UTC
Monitoring
The DR queues built within our platform has been cleared.
Posted Oct 19, 2021 - 23:46 UTC
Update
Queues are gradually decreasing, we will update on further progress.
Posted Oct 19, 2021 - 22:47 UTC
Update
Queues are gradually decreasing, we will update on further progress.
Posted Oct 19, 2021 - 20:49 UTC
Identified
The queues built up for DR traffic within our platform are due to high traffic. Queues are reducing gradually, we will update on further progress.
Posted Oct 19, 2021 - 19:30 UTC
Investigating
Ticket Number :: MNOC-34052 Services:: DI SMS 365
Description ::
Currently, we are observing queues built up for DR traffic within our platform. Few customers may observe a potential delay in delivery of DLR traffic from SDI . We are working at high priority to resolve the issue, and will update on any further improvements
Impact ::
Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Report Manager Access : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : 18 Oct 2021 17:20 Hrs.