Scheduled
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a maintenance on our auth database.
Maintenance Start Time: 06:00 UTC
Maintenance End Time: 08:00 UTC
Impact: Customers may experience a slight increase in latency when generating the auth tokens via auth.sinch.com functionality throughout the maintenance window and a brief downtime of about 10 seconds as the database is upgraded.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 12, 2026 - 08:15 UTC
This scheduled maintenance affects: Provisioning API (Provisioning API Core, WhatsApp Provisioning API, Webhook Provisioning API, Bundles Provisioning API, KakaoTalk Provisioning API, RCS Provisioning API), Elastic SIP Trunking (API), Fax API (API), Number Lookup API v2 (API), Conversation API (Core, WhatsApp, SMS, RCS, MMS, Messenger, Instagram, Viber Bot, Viber Messaging, Telegram, Kakaotalk, Line, WeChat, Apple Messages, Omnichannel Connector, Batch API, Sinch Push, Sinch Chat, Template Management API, Smart Conversations), Messaging APIs (REST - US, REST - EU, REST - AU, REST - CA, REST - BR), and Numbers API.