DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of DLR traffic towards India

Incident Report for Sinch

Resolved

Description:
• Monitoring NOC is currently observing connectivity is stable now towards operators in India.
• Support teams verified and found the issue to be resolved.
• Support teams will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 19-Apr-2022 05:00 Hrs.
Incident End Date & Time (GMT) : 19-Apr-2022 08:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Apr 19, 2022 - 11:57 UTC

Investigating

Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing delivery degradation towards multiple operators in India.
• Our customers may observe potential delay in delivery of DLR traffic towards India.
• Sinch Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in Delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 19-Apr-2022 05:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Apr 19, 2022 - 06:05 UTC