Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-04-04 13:31 UTC
Incident End Time: 2025-04-04 16:07 UTC
Posted Apr 04, 2025 - 20:01 UTC

Update

We are continuing to investigate this issue.
Posted Apr 04, 2025 - 15:06 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2025-04-04 13:31 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Apr 04, 2025 - 13:55 UTC
This incident affected: External Connectivity (SMS - LATAM).