We are writing to inform you that queues are still processing at the moment.
We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Jun 04, 2023 - 05:26 UTC
Update
Dear Clients,
We are writing to inform you that queues are still processing at the moment.
We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Jun 04, 2023 - 01:07 UTC
Identified
Dear Clients,
We are writing to inform you that queues are still processing at the moment.
We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Jun 03, 2023 - 21:20 UTC
Investigating
Description: Ticket Number :: MNOC-48308 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : Sat Jun 03 16:30 GMT 2023