Whatsapp Service Outage

Incident Report for Sinch

Resolved

Dear client,

We are now observing stable traffic and the service is now working as intended.

Start time: 12.20 UTC
End time: 14.40 UTC

Please contact support@sinch.com should you require further information or assistance.

Posted Dec 22, 2021 - 15:52 UTC

Investigating

Dear Client,

We are writing to inform you that we are observing a service outage on our US site for the WhatsApp platform.

We will keep you updated with the latest developments.

Please contact support@sinch.com should you require further information or assistance.

Posted Dec 22, 2021 - 13:12 UTC