We are writing to inform you that queues have been cleared and traffic has resumed back to normal flow. We consider this issue as resolved.
Incident End Date & Time (GMT) : 2nd January 2023 21:15 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Jan 02, 2023 - 21:29 UTC
Identified
Ticket Number :: MNOC-45237 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. This would potentially cause delay in delivery of Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 2nd January 2023 16:45 Hrs.