Sinch Scheduled Maintenance - Elastic SIP Trunking - Emergency calling / Media Servers

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Aug 13, 2026 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2026 - 03:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 07, 2026 - 00:51 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 05, 2026 - 04:59 UTC

Scheduled

The scheduled maintenance has a new start time - the work will start at 3:00 UTC (11 PM EDT on August 12, 2026)

--------

Please note that we are extending this maintenance window to resolve a memory issue on our media servers.

-----
Sinch Elastic SIP Trunking will be undergoing maintenance to resolve an issue with emergency calls presented with an RPID. This update is not expected to impact your services. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com for further information.
Posted Jul 31, 2026 - 02:49 UTC
This scheduled maintenance affected: Elastic SIP Trunking (API, Outbound Calling, 9-1-1 / Emergency Services).