We are writing to inform you that traffic is back to normal over Vodafone network in Egypt.
Incident Start Time: 2020-05-18 05:30 UTC Incident Stop Time: 2020-05-18 08:18 UTC Resolution time: 2020-05-18 11:00 UTC
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 18, 2020 - 10:59 UTC
Monitoring
Dear Clients
We are writing to inform you that we are currently observing successful delivery towards Vodafone network in Egypt.
Incident Start Time: 2020-05-18 05:30 UTC Incident Stop Time: 2020-05-18 08:18 UTC Resolution time: TBA
Impact: Clients may still observe delays over the route for the next few hours due to congestion
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 18, 2020 - 10:18 UTC
Investigating
We are writing to inform you that we are currently observing delivery issues towards Vodafone network in Egypt. We are working with our provider to investigate the issue.
Incident Start Time: 2020-05-18 05:30 UTC
Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt.
We appreciate you patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 18, 2020 - 06:01 UTC
This incident affected: External Connectivity (SMS - EMEA).