Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-17 05:33 UTC
Incident End Time: 2024-01-17 23:04 UTC
Posted Jan 18, 2024 - 02:20 UTC

Update

We are continuing to investigate this issue.
Posted Jan 17, 2024 - 17:11 UTC

Update

We are continuing to investigate this issue.
Posted Jan 17, 2024 - 11:02 UTC

Update

We are continuing to investigate this issue.
Posted Jan 17, 2024 - 07:29 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2024-01-17 05:33 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 17, 2024 - 06:11 UTC
This incident affected: External Connectivity (SMS - APAC).