Delivery Issue MMS US - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start time: 2024-05-16 12:01 UTC
Incident End time: 2024-05-16 16:22 UTC
Posted May 16, 2024 - 18:11 UTC

Monitoring

A fix has been implemented on our partners side and we are currently seeing that the traffic is restored.
Posted May 16, 2024 - 16:38 UTC

Investigating

We are currently observing delivery issues with MMS towards US - T-Mobile.

Incident Start time: 2024-05-16 12:01 UTC

Impact: Clients may experience delayed or failed MMS MT/MO messages
Posted May 16, 2024 - 15:49 UTC
This incident affected: External Connectivity (MMS - US).