MM4 queues have been cleared. Incident is resolved.
Posted Jul 15, 2022 - 01:09 UTC
Investigating
Ticket Number :: MNOC-41283 Services:: DI MMX (MM4)
Description :: Currently, we are observing queues related to MT and DLR traffic within our platform.
Some of our customers may observe a potential delay in delivery for MT and DLR traffic.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: NA DR Notification : Potential delay in delivery Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 14 July 2022 22:45 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 15, 2022 - 00:33 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365), SMS 365 Operator RoW).