We are able to observe normalized delivery patterns and our tests confirm that the route is once again healthy. Therefore we will proceed to close this incident.
Incident Start Time: 2021-09-03 11:35 UTC Incident End Time: 2021-09-09 13:04 UTC
Thank you for your patience while we were working with the operator to get this resolved. Please contact support@sinch.com should you require further information or assistance.
Posted Sep 03, 2021 - 16:57 UTC
Monitoring
Dear Client,
We are writing to inform you that we are able to observe normalized traffic patterns towards Wataniya - Algeria. We will keep monitoring to ensure that the traffic remains stable.
Incident Start Time: 2021-09-03 11:35 UTC Incident End Time: 2021-09-09 13:04 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Sep 03, 2021 - 13:53 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Wataniya - Algeria
Incident Start Time: 2021-09-03 11:35 UTC
Impact: Clients may observe delayed or failed MTs towards Wataniya - Algeria.
We appreciate your patience while we are working with the operator to resolve this issue. If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Sep 03, 2021 - 12:41 UTC
This incident affected: Connectivity by region (SMS - EMEA).