Delivery Issues Germany - Vodafone Germany

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-14 20:11 UTC
Incident End Time: 2025-09-15 09:50 UTC

Posted Sep 15, 2025 - 11:47 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted Sep 15, 2025 - 04:39 UTC

Update

We are continuing to investigate this issue.

Posted Sep 14, 2025 - 23:34 UTC

Update

We are continuing to investigate this issue.

Posted Sep 14, 2025 - 21:31 UTC

Investigating

We are currently observing delivery issues in Germany - Vodafone Germany.

Incident Start Time: 2025-09-14 20:11 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 14, 2025 - 20:27 UTC

This incident affected: External Connectivity (SMS - EMEA).