Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2025 - 18:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 17, 2025 - 14:36 UTC
Scheduled
DI HTTP Input gateway services |TLS certificate renewal
Scheduled
Start Date and Time: 15-Mar-2025 - 18:00 UTC End Date and Time : 15-Mar-2025 - 22:00 UTC
Description:
The TLS certificate issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains will expire on the 16th of March ‘25. This certificate is used for the HTTP Input gateway services in our FR1 and UK4 data centres.
HTTP Input gateway at FR1 Data Center • sms-pp.sapmobileservices.com (178.248.228.151) • sms-eu2.sapdigitalinterconnect.com (178.248.228.151) • sms-pi.sapmobileservices.com(178.248.228.11) • sms-eu2-vpn.sapdigitalinterconnect.com(178.248.228.11) • sms-eu2-mpls.sapdigitalinterconnect.com(178.248.228.11)
HTTP Input gateway at UK4 Data Center • sms-lp.sapmobileservices.com (178.248.224.151) • sms-eu3.sapdigitalinterconnect.com (178.248.224.151) • sms-li.sapmobileservices.com (178.248.224.11) • sms-eu3-vpn.sapdigitalinterconnect.com (178.248.224.11) • sms-eu3-mpls.sapdigitalinterconnect.com (178.248.224.11)
We will be deploying the renewed certificates on the 15th of Mar ‘25 at 18:00 GMT.
The renewed certificate for the “sapmobileservices.com” domain can be downloaded from the link given below and is valid from the 13th of Feb ‘25, to 12th of Mar ‘26.
The renewed certificate for the “sapdigitalinterconnect.com” domain can be downloaded from the link given below and is valid from the 13th of Feb ‘25, to 12th of Mar ‘26.
Action required: Customers who use these services are advised to prepare to add the renewed TLS certificate into their certificate stores.
Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.
If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com or If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Feb 17, 2025 - 13:59 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).