DI HTTP Input gateway and Live Link services | TLS certificate renewal | PCR Number#PCRSDI-10999
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Apr 03, 2024 - 19:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2024 - 18:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted Feb 27, 2024 - 17:06 UTC
DI HTTP Input gateway and Live Link services |TLS certificate renewal


Start Date and Time: 03-Apr-24 18:00 UTC
End Date and Time : 03-Apr-24 22:00 UTC


The TLS certificate issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains will expire on the 7th of April ‘24. This certificate is used for the following HTTP Input gateway services in our FR1 and UK4 data centres,, and the Livelink service hosted from our US4 datacenter.

HTTP Input gateway at FR1 Data Center
• sms-pp.sapmobileservices.com (
• sms-eu2.sapdigitalinterconnect.com (
• sms-pi.sapmobileservices.com(
• sms-eu2-vpn.sapdigitalinterconnect.com(
• sms-eu2-mpls.sapdigitalinterconnect.com(
• smss-eu2.sapdigitalinterconnect.com (

HTTP Input gateway at UK4 Data Center
• sms-lp.sapmobileservices.com (
• sms-eu3.sapdigitalinterconnect.com (
• sms-li.sapmobileservices.com (
• sms-eu3-vpn.sapdigitalinterconnect.com (
• sms-eu3-mpls.sapdigitalinterconnect.com (

Live Link Service at US4 Data Center
• livelink.sapdigitalinterconnect.com (
• livelink.sapmobileservices.com (

We will be deploying the renewed certificates on the 3rd of April ’24 at 18:00 GMT.

The renewed certificate for the “sapmobileservices.com” domain can be downloaded from the link given below and is valid from the 16th of Feb ‘24, to 16th of Mar ‘25.


The renewed certificate for the “sapdigitalinterconnect.com” domain can be downloaded from the link given below and is valid from the 16th of Feb ‘24, to 16th of Mar ‘25.


Action required: Customers who use these services are advised to prepare to add the renewed TLS certificate into their certificate stores.

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this If you have any questions or concerns, please contact your Account Manager.
Posted Feb 20, 2024 - 08:19 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).