Scheduled Maintenance - Data Calling Platform

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Mar 17, 2022 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2022 - 07:00 UTC

Scheduled

Dear Customer,

We have planned a service maintenance affecting all In-App customers running on the following SDK versions:
IOS 4.x or earlier
Android 3.x or earlier

We are making changes to our infrastructure to improve service quality. This mean new source IPs will be used for callback events. If you have whitelisted our current IP addresses, please reach out to support@sinch.com.

Start Time: 2022-03-17 07:00 UTC
End Time: 2022-03-17 13:00 UTC

Impact: Traffic disruption may occur during this maintenance.

We appreciate your patience and apologize for any inconvenience you may experience. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

In case you need further information, please contact technical support at support@sinch.com
Posted Mar 10, 2022 - 15:37 UTC
This scheduled maintenance affected: Voice (Data Calling, Video Calling).