Delivery Issue - Mexico - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-21 07:20 UTC
Incident End Time: 2023-05-04 18:10 UTC
Posted May 05, 2023 - 17:40 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted May 05, 2023 - 12:08 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted May 04, 2023 - 11:53 UTC

Update

We are continuing to investigate this issue.
Posted May 04, 2023 - 11:53 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted May 04, 2023 - 01:05 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted May 02, 2023 - 22:12 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted May 01, 2023 - 19:14 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 30, 2023 - 18:01 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 29, 2023 - 17:01 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 28, 2023 - 16:02 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 27, 2023 - 14:05 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 13:27 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 11:07 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 08:38 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 07:07 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 05:18 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 26, 2023 - 01:12 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted Apr 25, 2023 - 21:45 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted Apr 25, 2023 - 19:17 UTC

Update

We are continuing to investigate this issue.
Posted Apr 25, 2023 - 17:05 UTC

Update

We are continuing to investigate this issue.
Posted Apr 25, 2023 - 16:30 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
Posted Apr 24, 2023 - 14:33 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 24, 2023 - 02:27 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 23, 2023 - 01:07 UTC

Update

We are continuing to investigate this issue.
Posted Apr 22, 2023 - 00:21 UTC

Update

We are continuing to investigate this issue.
Posted Apr 21, 2023 - 17:33 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 21, 2023 - 13:12 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Apr 21, 2023 - 10:27 UTC

Investigating

We are currently observing delivery issues towards Mexico - Telefonica

Incident Start Time: 2023-04-21 07:20 UTC

Impact: Delayed or Failed Short Code traffic towards Telefonica Mexico.

We will update as soon as we have more information.
Posted Apr 21, 2023 - 08:21 UTC
This incident affected: External Connectivity (SMS - LATAM).
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