Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-09-21 01:19 UTC

Incident End Time: 2026-09-21 01:41 UTC
Posted Sep 21, 2026 - 02:10 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro

Incident Start Time: 2026-09-21 01:19 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Sep 21, 2026 - 01:32 UTC
This incident affected: External Connectivity (SMS - LATAM).