Delivery Degradation - Vodafone Egypt

Incident Report for Sinch

Resolved

Dear Client,

This incident has been resolved.

Incident Start Time: 2022-01-21 04:40 UTC
Incident End Time: 2022-01-21 14:10 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jan 22, 2022 - 17:21 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Vodafone Egypt and Vodafone Germany

Incident Start Time: 2022-01-21 04:40 UTC

Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt and Vodafone Germany.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.
Posted Jan 21, 2022 - 06:00 UTC
This incident affected: External Connectivity (SMS - EMEA).