Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 07, 2025 - 07:00 UTC
Scheduled
Dear Client,
We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing network maintenance at our US7 site on the schedule below.
Type: Network Maintenance
Start Time: 2025-12-07 07:00 UTC End Time: 2025-12-07 10:00 UTC
Affected Site: US7 Impact: Delivery of DRs may be delayed up to 15 minutes during the maintenance window.
Customers may also experience brief connectivity issues towards the impacted endpoints listed below: us7.smpp.api.sinch.com us7.httpsms.api.sinch.com us7.httplookup.api.sinch.com
During the period we recommend that you connect to our secondary site US1: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com'
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted Dec 05, 2025 - 18:18 UTC
This scheduled maintenance affected: External Connectivity (SMS - LATAM, SMS - CA - ShortCode, SMS - CA - Toll Free, SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).