We are writing to inform you that traffic has been stable since 17:08 UTC, and we will resolve this incident.
Start Time: 2020-09-16 15:44 UTC End Time: 2020-09-16 17:08 UTC
Impact: Clients may have observed delayed MT messages towards Rogers Wireless - Canada.
We thank you for your patience while we worked with the operator to resolve this. Please contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Sep 16, 2020 - 18:01 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing Intermittent MT delivery delays towards Rogers Wireless - Canada.
Start Time: 2020-09-16 15:44 UTC
Impact: Clients may observe delayed MT messages towards Rogers Wireless - Canada.
Thank you for your patience while we are working with the operator to get this resolved. Please contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Sep 16, 2020 - 16:10 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).