The queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 21 January 2022 16:35 Hrs. Incident End Date & Time (GMT) : 21 January 2022 19:00 Hrs.
Posted Jan 21, 2022 - 19:19 UTC
Identified
The queues are due to high traffic and reducing gradually. We will update on further progress.
Posted Jan 21, 2022 - 18:52 UTC
Investigating
Ticket Number :: MNOC-36793 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 21 January 2022 16:35 Hrs.