Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-15 00:05 UTC
Incident End Time: 2023-12-15 11:28 UTC
Posted Dec 15, 2023 - 12:16 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2023 - 05:01 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2023 - 02:08 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro

Incident Start Time: 2023-12-15 00:05 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 15, 2023 - 00:32 UTC
This incident affected: External Connectivity (SMS - LATAM).