Delivery Issue Guernsey - Sure

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-27 00:48 UTC

Incident End Time: 2025-09-27 12:51 UTC
Posted Sep 27, 2025 - 13:49 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2025 - 11:02 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2025 - 06:16 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2025 - 03:56 UTC

Investigating

We are currently observing delivery issues to Sure Guernsey.

Incident Start Time: 2025-09-27 00:48 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 27, 2025 - 02:33 UTC
This incident affected: External Connectivity (SMS - EMEA).