Sinch Engage - Contacts Degradation

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform you that we were experiencing a temporary service disruption impacting the Sinch Engage platform.

Incident Start Time: 2025-11-11 21:00 UTC

Incident End Time: 2025-11-11 22:46 UTC

Impact: Clients may have experienced issues managing contacts in their Sinch Engage account.
Posted Nov 11, 2025 - 23:07 UTC
This incident affected: Sinch Engage (The Hub).