Sinch Operator Notification - Toll free Number provider

Incident Report for Sinch

Resolved

This incident has been resolved.
Should you have any further questions please contact support@sinch.com
Posted Aug 30, 2020 - 12:57 UTC

Investigating

Dear Client,
We are writing to inform you of an issue with our Toll-Free Number provider on MOs from Verizon.

Impact: Clients will experience delays on MOs from Verizon towards Toll-Free Numbers
Gateway impacted: GW888

Incident start time: 2020-08-26 16:56 UTC
Incident restoration time: TBA
Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while we are working with
the provider to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.
Posted Aug 26, 2020 - 17:53 UTC
This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free).