Delivery Issue Germany O2 & E-Plus

Incident Report for Sinch

Resolved

This incident has been resolved.

End Time: 2020-01-21 11:30 UTC

Posted Jan 21, 2020 - 11:35 UTC

Update

We are continuing to investigate this issue.

Posted Jan 21, 2020 - 07:56 UTC

Investigating

We are observing delivery issues to O2 and E-Plus Germany.
Impact: Clients may experience delayed or missing MT and MO messages.
We are working with the operator to resolve this issue.

Posted Jan 21, 2020 - 07:53 UTC

This incident affected: Verification (SMS Verification) and External Connectivity (SMS - EMEA).