We are writing to inform you that we are observing a stable performance towards Vodafone Egypt and Vodafone Germany considering this issue as resolved.
Incident Start Time: 2021-10-28 18:47 UTC Incident End Time: 2021-10-29 01:00 UTC
If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.
Posted Oct 29, 2021 - 20:17 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2021 - 19:58 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Vodafone Egypt and Vodafone Germany
Incident Start Time: 2021-10-28 18:47 UTC
Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt and Vodafone Germany.
We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 28, 2021 - 19:51 UTC
This incident affected: External Connectivity (SMS - EMEA).