Delivery Issue Dominican Republic - Altice

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2023-10-31 17:37 UTC
Incident End Time: 2023-11-01 10:15 UTC

Posted Nov 01, 2023 - 15:11 UTC

Update

We are continuing to investigate this issue.

Posted Nov 01, 2023 - 10:09 UTC

Update

We are continuing to investigate this issue.

Posted Nov 01, 2023 - 07:04 UTC

Investigating

We are currently observing delivery issues towards Dominican Republic - Altice.

Incident Start Time: 2023-10-31 17:37 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Nov 01, 2023 - 04:25 UTC

This incident affected: External Connectivity (SMS - LATAM).