The fix has proven stable, and this incident has been resolved.
Start Time: 2021-06-15 06:00 UTC End Time: 2021-06-15 08:20 UTC
We apologize for any inconvenience this may have caused you, and if you have any further or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 15, 2021 - 08:58 UTC
Monitoring
Our engineers have restored the service since 08:20 UTC, we are currently monitoring the performance.
Posted Jun 15, 2021 - 08:22 UTC
Investigating
Dear Client,
We are writing to inform you that we are experiencing a service degradation affecting Country Information on our CCP (Cloud customer portal, Dashboard.sinch.com).
Start Time: 2021-06-15 06:00 UTC
Our engineers are working to restore service as soon as possible.
We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 15, 2021 - 07:10 UTC
This incident affected: Customer Portal (Customer Support).