Delivery Issue US - T-Mobile

Incident Report for Sinch

Resolved

This Incident has been resolved.

Incident Start Time: 2025-07-14 11:28 UTC
Incident End Time: 2025-07-14 12:59 UTC
Posted Jul 14, 2025 - 14:52 UTC

Investigating

We are currently observing delivery issues towards T-Mobile US.

Incident Start Time: 2025-07-14 11:28 UTC

Impact SMS: Clients may experience delayed/failed/rejected MT traffic towards T-Mobile in the US.

Impact MMS: Clients may experience delayed/failed/rejected MMS MT traffic towards T-Mobile in the US.
Posted Jul 14, 2025 - 12:17 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC).