DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance | Ref Number: CHG000007878899

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Oct 31, 2022 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2022 - 03:01 UTC

Update

**Rescheduled with new date & time**

Services :: DI SMS 365
Ref Number :: CHG000007878899

Start Date and Time (GMT):: 31 October 2022 03:00 Hrs.
End Date and Time (GMT) :: 31 October 2022 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Description:
One of our partners AT&T Mobility in United States has informed us of a planned activity on their Bothell Nodes.
During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
Application retry mechanism will re-establish binds based on the interval set by partners.
Very few customers might experience queueing of traffic towards USA.
DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Oct 22, 2022 - 09:28 UTC

Scheduled

Services :: DI SMS 365
Ref Number :: CHG000007878899

Start Date and Time (GMT):: 26 October 2022 04:00 Hrs.
End Date and Time (GMT) :: 26 October 2022 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Description:
One of our partners AT&T Mobility in United States has informed us of a planned activity on their Bothell Nodes.
During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
Application retry mechanism will re-establish binds based on the interval set by partners.
Very few customers might experience queueing of traffic towards USA.
DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Oct 19, 2022 - 01:28 UTC