Delivery Issue Brazil - Brisanet Brazil

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-01-31 01:10 UTC
Incident End Time: 2025-01-31 20:00 UTC
Posted Jan 31, 2025 - 20:04 UTC

Update

We are continuing to investigate this issue.
Posted Jan 31, 2025 - 10:08 UTC

Update

We are continuing to investigate this issue.
Posted Jan 31, 2025 - 05:39 UTC

Update

We are continuing to investigate this issue.
Posted Jan 31, 2025 - 03:29 UTC

Investigating

We are currently observing delivery issues in Brazil - Brisanet Brazil.

Incident Start Time: 2025-01-31 01:10 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 31, 2025 - 02:15 UTC
This incident affected: External Connectivity (SMS - LATAM).