Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-11-14 07:43 UTC
Incident End Time: 2023-11-14 10:20 UTC
Posted Nov 14, 2023 - 12:49 UTC

Update

We are continuing to investigate this issue.
Posted Nov 14, 2023 - 10:09 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe Telecom.

Incident Start Time: 2023-11-14 07:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 14, 2023 - 08:00 UTC
This incident affected: External Connectivity (SMS - APAC).