Service Notification - Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Aug 14, 2020 - 18:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 14, 2020 - 18:37 UTC

Investigating

We are currently observing a potential outage of our CCP (Cloud customer portal, Dashboard.sinch.com)
Work is being done to resolve this as soon as possible.

Impact: Clients may be unable to access dashboard.sinch.com

Start Time: 2020-08-14 18:05 UTC

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Aug 14, 2020 - 18:18 UTC

This incident affected: Dashboard.sinch.com (Payment, SMS Administration, Numbers Administration, Analytics).