Description :: We no longer observe degradation in receipt of delivery from Globe Telecom in Philippines. Traffic has been resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 06 June 2022 06:45 Hrs. Incident End Date & Time (GMT) : 06 June 2022 13:30 Hrs.
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Jun 06, 2022 - 10:47 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: Currently, we are observing degradation in receipt of delivery from Globe Telecom in Philippines. Some of our customers may observe delay in receipt of DLR for the MT Traffic terminating into Globe Telecom in Philippines. We are working with our partner regarding this at high priority, and will update on any further improvements.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Queueing at carrier end Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 06 June 2022 06:45 Hrs.