Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-01-17 01:25 UTC
Incident End Time: 2025-01-17 05:15 UTC
Posted Jan 17, 2025 - 07:12 UTC

Update

We are continuing to investigate this issue.
Posted Jan 17, 2025 - 03:04 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2025-01-17 01:25 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 17, 2025 - 01:54 UTC
This incident affected: External Connectivity (SMS - LATAM).