Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-09-23 21:27 UTC
Incident End Time: 2024-09-24 04:00 UTC
Posted Sep 24, 2024 - 07:09 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2024 - 02:56 UTC

Update

We are continuing to investigate this issue.
Posted Sep 23, 2024 - 23:29 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2024-09-23 21:27 UTC

Impact: Delayed MT's/Delayed MO's & Late delivery receipts

We will update as soon as we have more information.
Posted Sep 23, 2024 - 21:59 UTC
This incident affected: External Connectivity (SMS - LATAM).