This incident has been resolved and monitoring NOC will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 24 September 2021 22:30 Hrs. Incident End Date & Time (GMT) : 25 September 2021 05:00 Hrs.
Queues are decreasing. We will continue to monitor and update once all the queues are cleared.
Posted Sep 25, 2021 - 01:42 UTC
Investigating
Ticket Number :: MNOC-33341 Services:: DI SMS 365
Description :: Currently, we are observing queues related to MO, MT and DLR traffic within our platform Some of our customers may observe a potential delay in delivery for MO, MT and DLR traffic towards Mexico. We are working with our partner regarding this at high priority, and will update on any further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 24 September 2021 22:30 Hrs.