Delivery Issue Phillipines- Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-06-15 02:17 UTC
Incident End Time: 2022-06-17 06:00 UTC

Posted Jun 20, 2022 - 20:54 UTC

Investigating

We are currently observing delivery issues towards Phillipines- Globe Telecom.

Incident Start Time: 2022-06-15 02:17 UTC
Impact: Clients may experience failed or delayed MTs and delivery receipts for their traffic.

The issue is under investigation.

We will update as soon as we have more information.

Posted Jun 15, 2022 - 02:48 UTC

This incident affected: Connectivity by region (SMS - APAC) and Sinch DI Services (SMS 365 Enterprise).