Delivery Issue Mexico - Telefonica Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-29 22:30 UTC
Incident End Time: 2023-12-30 04:57 UTC
Posted Dec 30, 2023 - 05:17 UTC

Update

We are continuing to investigate this issue.
Posted Dec 30, 2023 - 00:31 UTC

Investigating

We are currently observing delivery issues towards Mexico - Telefonica Mexico.

Incident Start Time: 2023-12-29 22:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 29, 2023 - 22:55 UTC
This incident affected: External Connectivity (SMS - LATAM).