Delivery Issue Canada - Videotron

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2023-03-02 01:47 UTC
Incident End Time: 2023-03-02 03:31 UTC
Posted Mar 02, 2023 - 05:08 UTC

Update

We are continuing to investigate this issue.
Posted Mar 02, 2023 - 02:16 UTC

Investigating

We are currently observing delivery issues towards Canada - Videotron.

Incident Start Time: 2023-03-02 01:47 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 02, 2023 - 02:07 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).